Coaching and Consulting

Successfully start-up, optimize, restructure, transform.

“Are you feeling bad enough to make changes now, or do you want to wait a little longer?”

(unknown)

Startup and change the right way from the beginning, i.e. customer and service-oriented

Business coaching can bring executives and companies decisively further. In sports or music, it’s perfectly normal for even the best to have one or more coaches. In the business world, many still find it difficult to do so. Why is that?

You can be sure. Even the most successful business people get coached regularly. No one can know everything and sometimes you just need a neutral outside perspective and honest feedback.

What is your current challenge?

Are you starting a new business?
Do you need to restructure because your business model is currently being shaken by a crisis?
Do you need to take action because you are receiving too many customer complaints and employees are also dissatisfied?
Have you fallen into the cost-service trap?
Do you want to act because you want to gain a competitive advantage in time?
Are you finding that others are better at digitization or digital transformation than you are?
Or do you want to act proactively because you want to exploit the potential in your customer and service orientation as well as in your communication?

“Change and restructuring must(t) take place in a customer and service-oriented manner. Then it is sustainable, brings enthusiasm for customers and for employees, helps to multiply sales and to reduce costs massively in a targeted manner”

Roger Schmid, the black elephant

Every company is unique.

There is no one-fits-all solution, as many consultants promise. You won’t get any ready-made concepts from us, nor will we promise you the blue of the sky.

Transformation coaching is about developing your individual success strategy together, integrating the experience and knowledge of your employees and ideally also involving customers. What you can expect are proven methods and tools to be able to implement changes in a customer- and service-oriented manner as well as crowned with success.

This results in sustainable solutions, a clearly structured implementation process, enthusiastic employees as well as business partners and customers who become fans.

With all coaching offers (see below) you will achieve at least these results:

Analysis and assessment of trends and the business environment as well as your company (external and internal view)
Analysis and assessment of positioning and your external image
Definition of the target positioning and future staging (What should customers experience?)
Identification of cost-saving and revenue increase potentials
Deriving and prioritizing the need for action and change measures (immediate measures / quickwins, medium and longer-term measures)
Defining the transformation or change procedure
Implementing the change readiness and organization
You will learn many tools and methods that you can use later without support
You can become a coach for your employees yourself